OBL Pty Ltd trading as Rotech Automation Pty Ltd | ABN 41 665 189 435
Based on many years of experience we have found 98% of all initial warranty claims are the result of incorrect mechanical installation, incorrect wiring, misunderstanding of installation instructions, fitting of faulty or incorrectly specified accessories.
Warranty Issues
Most technical issues can be resolved by our technical team over the phone or by email. However, if this is not possible:
Guarantee Periods
The guarantee period for various products is detailed below and commences on the date the relevant Products were despatched or supplied to the Customer.
TriStar F21 Full Height Turnstile | 60 months on the mechanism and controls 12 months on the frame |
Sentinel SE4 Boom Gate | 36 months on the motor and controls 12 months on the cabinet |
All Centsys products (includes D5 SMART, D5 EVO, D10, D10 Turbo, Sector, Vantage, Vert x, I5, Photon PE beams, Smart guard keypads, Nova remotes) | 24 months 12 months for batteries |
All other items listed on the website | 12 month warranty from the date of supply |
View Rotech Automation Pty Ltd Terms of Service